Privacy Policy

Last Updated: March 23, 2025

Buzz5ive treats all client data as confidential and is committed to protecting and respecting your privacy. This Privacy Policy sets out how we, as a data controller, collect, use, process, and disclose information and personal data about you as the data subject, or that you provide to us, relating to you and other parties (“Data”).

This Privacy Policy should be read in conjunction with our Cookie Policy and Terms of Service and applies to Data provided through both business dealings and our website www.buzz5ive.com.

By using our website or engaging in business with us, you confirm that you accept and consent to the practices described in this Privacy Policy without limit or qualification.

1. Information We May Collect From You

We collect Data directly from you or indirectly (e.g., through correspondence). Data collected through our website includes information you provide when you email us, use our contact form, or engage with us through business activities.

We may collect and process the following Data:

Your name
Your email address
Information you provide via forms on our website
Time and date of your website visit
IP address
Browser type
Referring URL
Operating system

2. How We Use Your Data

We use your Data for our legitimate business interests, including:

Providing the services you request
Communicating with you regarding our services
Sending promotional or marketing communications (with your consent)
Improving our website and services
Compiling website usage statistics
Ensuring security and technical functionality
Complying with legal obligations (e.g. anti-money laundering laws)

We do not attempt to identify individual visitors unless legally required. Any marketing communication will be subject to your prior consent.

3. Disclosure of Your Data & Third Parties

We may disclose your Data to trusted third-party service providers for business operations (e.g., hosting, analytics, CRM tools). We ensure such processors meet legal standards for data protection.

Transfers outside the EEA may occur in limited cases. We apply appropriate safeguards for such transfers. Please contact us to request further information about these safeguards.

4. Change of Purpose

We will only use your Data for the purpose it was collected, unless we reasonably determine a compatible purpose. If we need to use your Data for an unrelated purpose, we will notify you and explain the legal basis.

We may process your Data without your consent where permitted or required by law.

5. Business Transfers

In the event that Buzz5ive is acquired, merged, or incorporated into another company, your Data may be transferred to the successor entity. The recipient company will be bound by similar or stronger data protection principles.

6. Data Retention

We will retain your Data only for as long as necessary to fulfil the purposes we collected it for, including for legal or contractual obligations.

7. Links to Other Websites

Our website may contain links to other websites. We are not responsible for their content or privacy practices. Please review the privacy policies of any third-party sites you visit.

8. Your Rights

You have the following rights regarding your Data:

Access – Request a copy of your personal data.
Correction – Request correction of incomplete or inaccurate data.
Erasure – Request deletion of your data (subject to legal limitations).
Objection – Object to processing of your data.
Restriction – Request restriction of processing.
Portability – Request transfer of your data to another provider.

We aim to respond to requests within one month. We may require proof of identity.

You have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD) if you believe your data is being mishandled.

9. Data Security

We use industry-standard technologies and procedures to safeguard your Data. However, no method of transmission over the Internet or method of electronic storage is completely secure. We recommend using secure networks and strong, regularly updated passwords when interacting online.

By transmitting Data to us, you accept the risk involved in such transmission and release us from liability relating to intercepted data beyond our control.

Once we receive your Data, we take all reasonable steps to ensure its protection.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Last Updated” date. Continued use of our website indicates your acceptance of any changes.